Onward Tickets in 2023 > We Narrowly Missed a Travel Disaster

Many novice travelers don’t realize that they may need to book onward tickets when visiting a foreign country. We were aware of onward tickets but still got caught off guard. We were flying from Santiago, Chile to Rarotonga in the Cook Islands.

Our flight to Rarotonga had a layover in Los Angeles, so our family jumped at the opportunity to visit us. We were treated to a very non-budget-savvy weekend touring Venice Beach, Santa Monica, and Beverly Hills.

However, we did stay in a great, budget-friendly, apartment in Marina del Rey near the ocean.

Onward Tickets in 2023 > How to Avoid a Travel Disaster

What a great weekend in Cali with our family enjoying nightly sunsets in Marina del Rey. After being dropped off at the airport we went through an onward ticket fiasco that nearly cost us our entire trip.

After being dropped off at LAX with kisses and sad see you later, we arrived at the Air New Zealand counter ready for Harry’s top destination pick for our round-the-world trip. Check-in was going as typical until the representative asked us for proof of an onward flight.

We were prepared and showed our flight schedule into Auckland. “No,” she said. “You need proof of an onward ticket out of New Zealand. Sorry. We can’t let you board your flight without proof of an onward ticket.”

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Wait! What? – Two Onward Tickets

Although the Cook Islands are self-governing they are still under New Zealand administration, so our flight onward to Auckland wasn’t going to cut it. We did the research, but somehow this detail was missed.

My stomach dropped and I went into panic mode. We had no idea where we were going next! Harry looked at me and said, “Should we go to Sydney? How long should we even stay in New Zealand?” None of this was discussed or planned, nothing. We had to make all these decisions, right there, on the spot.

I answered, “Yes! Sure! Whatever. We need to make this flight!”

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I’m Not a Ticket Agent

We told the airline representative that we’d like to go to Sydney and asked her “How much will it be?” She then looked at us like we were crazy. She stated, “I’m not a ticket agent. You can’t purchase tickets at the airport.”

So using the crappy, slow airport Wi-Fi, Harry frantically tried to book a flight to Australia. As he was trying desperately to complete the booking, trying to figure out why initially our credit card wasn’t being accepted, the representative looked at us and with a snotty tone said, “We are closing in 5 minutes.”

Then the phone at the counter rang. “We are waiting for two more passengers at the boarding gate.” Yeah, us!

So relieved we didn’t miss our flight from Rarotonga to Aitutaki.

Finally, We Booked the Tickets at the Airport

Finally! Success! With only 4 minutes to spare (believe me I watched the clock), we quickly flashed our computer screen showing our flight details and that was it.

The sassy representative responded to the person on the other end, “Yes. They are on their way.”

Luckily, we were quickly escorted and rushed through security. We just barely made it in time for our flight.


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Make Sure to Have Proof of Onward Tickets

The moral of this travel story is if you are backpacking and traveling to a foreign country, such as New Zealand or its South Pacific territories, such as the Cook Islands (a great honeymoon destination) make sure you plan where your next destination is to have proof of your onward ticket! We thought we had all our bases covered.

It was a close call. Especially since the next flight out to Rarotonga (from Los Angeles) wasn’t until the following week.

Let’s just say that after that stomach-churning ordeal, we made sure to order two mini-red wines to accompany our onboard dinner. Do you have questions or experiences with onward tickets or do you have a horror store to share? Please let us know in the comments section below.

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4 thoughts on “Onward Tickets in 2023 > We Narrowly Missed a Travel Disaster
  1. Amazing experience. Last minute, at the airport and checking in. Yes i didnt have onward travel documents and was asked for them. Generally i dont buy travel in advance because i need flexibility. Of course buying flexi rates with the airlines is a joke! This service is efficient effective and empowering. These guys are good guys. Available 24/7 and if you have minutes before flying i have no doubt they would be there at the end of the line and come through with a win